Built around your property software
Property management platforms such as AppFolio, Buildium, Yardi and Rent Manager handle the core records, and many now include their own automation features. We use those wherever they do the job.
Where they fall short is the work that crosses systems: requests that arrive by email and text instead of the portal, vendors who invoice by PDF, owners who want reports in their own format, and teams that coordinate in Outlook and Teams. That is where we build.
What we automate
Maintenance intake and triage
Requests from every channel classified by urgency and trade, with emergencies escalated immediately.
Vendor dispatch
Work orders sent to the right vendor, with scheduling and completion tracked.
Tenant inquiries
Common questions answered from lease and account data; the rest routed. See inbox automation.
Vendor invoice processing
Invoices matched to work orders and approved within limits. See invoice automation.
Lease abstraction
Key dates, rents and clauses extracted from lease documents into a register.
Owner reporting
Monthly owner statements and commentary prepared automatically.
A typical first project for a property manager
Measure request volume
Requests by channel, type and urgency, and how long each takes to dispatch.
Agree triage rules
Emergencies, trades, approval limits and after-hours handling.
Build intake and dispatch
Requests from every channel classified, entered and sent to the right vendor.
Pilot on a portfolio
One portfolio first, then the rest.
An example property management finding
Requests outside the portal create most of the manual work.
- What we found
- Coordinators re-enter requests from several channels, and urgent requests sometimes wait in an inbox overnight.
- Fix
- Every channel feeds one intake, classified by urgency and trade, with emergencies escalated to the on-call contact immediately.
- Measure
- Time from request to dispatch, and emergencies escalated within minutes.
Signs you are ready
Automation pays back fastest when several of these are true.
- Several hundred doors or moreEnough volume for manual handling to add up.
- A property management platform in placeAppFolio, Buildium, Yardi, Rent Manager or similar.
- Vendors that invoice by PDFInvoices keyed and matched to work orders by hand.
- Owners who want custom reportsStatements and commentary assembled monthly.
What property management automation typically costs
Typical fixed-price ranges for common projects.
| Project | Typical build price |
|---|---|
| Maintenance intake and triage | $8,000–$20,000 |
| Vendor invoice matching to work orders | $12,000–$30,000 |
| Lease abstraction | $12,000–$30,000 |
| Owner reporting | $8,000–$20,000 |
Your assessment confirms an exact fixed price. Software and AI usage are paid directly to providers.
Common questions
Will tenants be talking to a bot?
Only for routine questions you approve, such as office hours or how to submit a request. Anything involving a dispute, a payment or an emergency goes to a person.
Do you integrate with AppFolio, Buildium or Yardi?
We integrate wherever the platform's API, reports or import tools allow. Access varies by platform and plan, so we confirm what is possible with yours during the assessment.
Can vendor invoices be approved automatically?
Within limits you set. Invoices that match a completed work order and fall within the approved amount can be approved automatically; anything else goes to a person.
Find out what one process could save you
Book a paid automation assessment. We map the process with your team, measure the time it takes, and give you a fixed-price build plan with expected savings. If automation is not worth it, we will tell you.